Privacy Policy

1. Introduction

SIMMONS FINANCIAL REFERRALS LTD ("we", "us", or "our") operates the website simmonsfinreferrals.com (the "Website"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our Website, submit an enquiry, or engage with our financial referral services. We are committed to handling your information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

SIMMONS FINANCIAL REFERRALS LTD
51B Chapel Street, Cawston
Norwich, NR10 4BG
United Kingdom
Email: contact@simmonsfinreferrals.com

3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

• Full name, email address, and telephone number
• Business name, role, and company details
• Information submitted through our contact form or correspondence
• Financial requirements and funding preferences relevant to a referral enquiry

3.2 Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, session duration, and referral source
• Cookie and analytics data (see Section 8)

4. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To respond to enquiries and provide financial referral services
• Lender Introductions: To share relevant information with partner lenders or finance providers where you have requested or consented to a referral
• Communication: To contact you regarding your enquiry, updates, or service-related matters
• Improvement: To analyse Website usage and enhance our services
• Legal Compliance: To meet regulatory obligations, prevent fraud, and protect our legitimate interests

5. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following bases:

• Consent: Where you have given clear consent, for example when submitting a contact form
• Contract: Where processing is necessary to take steps at your request prior to entering a contract
• Legal Obligation: Where we are required to comply with applicable laws and regulations
• Legitimate Interests: To operate and improve our referral services, provided your rights are not overridden

6. Data Sharing

We may share your personal data in the following circumstances:

• Partner Lenders and Finance Providers: When you request a referral, we may share relevant details with third-party lenders or finance institutions. Each partner operates under its own privacy policy.
• Service Providers: With trusted suppliers who assist with hosting, analytics, email delivery, or customer support, subject to contractual data protection obligations.
• Legal Requirements: Where disclosure is required by law, court order, or regulatory authority.

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and staff training. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Cookies

Our Website may use cookies and similar technologies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

10. Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Request restriction of processing
• Request data portability where applicable
• Object to processing based on legitimate interests
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 2. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. International Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

SIMMONS FINANCIAL REFERRALS LTD
51B Chapel Street, Cawston
Norwich, NR10 4BG
United Kingdom
Email: contact@simmonsfinreferrals.com